Shipping Policy for Weetu Deal
1. Processing Time: Orders are processed within 24 hours of receipt. During peak seasons or promotional periods, processing times may vary. Rest assured, we strive to get your groceries to you as quickly as possible.
2. Shipping Methods and Delivery Times: We offer various shipping options to meet your needs:
- Standard Shipping: 3-5 business days
- Expedited Shipping: 1-3 business days
- Same-Day Delivery: Available for select locations if ordered before 12 PM
3. Shipping Rates: Shipping costs are calculated based on the weight of your order and the delivery location. Detailed rates will be provided at checkout. We offer free standard shipping on orders over $50.
4. Delivery Areas: We currently deliver to the following areas:
- Metro and suburban regions
- Select rural locations If you are unsure whether we deliver to your area, please enter your ZIP code at checkout for confirmation.
5. Order Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to monitor your order’s progress through our carrier’s website.
6. Delivery Attempts: Our carriers will make up to three delivery attempts. If no one is available to receive the order after three attempts, it will be returned to our warehouse, and additional shipping fees may apply for redelivery.
7. Perishable Items: For orders containing perishable goods, it is crucial to ensure someone is available to receive the delivery. Weetu Deal is not responsible for perishable items left unattended.
8. Shipping Restrictions:
- We do not ship to P.O. boxes or APO/FPO addresses.
- Certain items, such as frozen goods, may be restricted in some areas due to shipping limitations.
9. Lost or Damaged Packages: In the unlikely event your package is lost or arrives damaged, please contact our customer service team within 48 hours of delivery. We will work diligently to resolve the issue.
10. International Shipping: At this time, Weetu Deal only ships within the United States. We are working on expanding our services internationally and will update our policy accordingly.
11. Contact Information: For any questions or concerns regarding our shipping policy, please contact us at:
- Email: weetudeal@gmail.com
- Phone: +917209964111